Service News

A notice regarding compatibility issue with the EOS 5D Mark IV and availability of firmware update service (About AF functions on Live View mode)

Dear users and potential purchasers of Tamron interchangeable lenses for Canon. Thank you for using Tamron products.
We wish to notify you that the AF functions of the following interchangeable lenses for Canon, which have been produced before May 11th, 2015 and have not updated firmware when there were the firmware update service announcements below, do not function in Live View mode when used on the EOS 5D Mark IV which went on sale on September 8th, 2016 in Japan.

*Please see the below links for the previous firmware update service announcements regarding the EOS Rebel T6s/EOS 760D (EOS 8000D) / the EOS Rebel T6i/ EOS 750D (EOS Kiss X8i), the EOS 5Ds / the EOS 5DsR, the EOS 80D, EOS-1D X Mark II, and the firmware update service for SP 150-600mm F/5-6.3 Di VC USD (Model A011) for panning shot.

http://www.tamron.co.jp/en/news/release_2015/0508_3.html
http://www.tamron.co.jp/en/news/release_2015/0508.html
http://www.tamron.co.jp/en/news/release_2015/0622_3.html
http://www.tamron.co.jp/en/news/release_2016/0406.html
http://www.tamron.co.jp/news/release_2016/0602_2.html

We sincerely apologize to all users and potential purchasers for any inconvenience the issue may cause.

Affected models

Interchangeable lenses for Canon, which has been produced before May 11th, 2015

  • SP 15-30mm F/2.8 Di VC USD (Model A012)
  • SP 70-200mm F/2.8 Di VC USD (Model A009)
  • SP 150-600mm F/5-6.3 Di VC USD (Model A011)
  • SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F004)
  • 28-300mm F/3.5-6.3 Di VC PZD (Model A010)

Serial numbers which have produced after May 11th, 2015
Firmware update will not be required for those lenses (serial numbers).
Please check the serial number from the links below.

  • SP 15-30mm F/2.8 Di VC USD (Model A012)
  • SP 70-200mm F/2.8 Di VC USD (Model A009)
  • SP 150-600mm F/5-6.3 Di VC USD (Model A011)
  • SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F004)
  • 28-300mm F/3.5-6.3 Di VC PZD (Model A010)

For those who require firmware update service, please contact your local Tamron distributor for more details.


Notice about compatibility between Canon EOS 5D Mark IV and Tamron lens products

Dear users and potential purchasers of Tamron interchangeable lenses. Thank you for using Tamron products.

  • We would like to ask you that, when using a Tamron lens with Canon EOS 5D Mark IV camera that has been released in this September, you turn OFF the “Lens aberration correction” function included in the camera’s menu prior to use.
  • We have learned the issue that when you attach the Tamron SP 90mm F/2.8 Di MACRO 1:1 VC USD (Model F017) on the EOS 5D Mark IV, it takes several seconds to turn on the power of the camera at the first.

We sincerely apologize to all users and potential purchasers for any inconvenience the issue may cause.


Notice for the start of a special offer for "Adobe Creative Cloud Photography Plan"

Dear users and potential purchasers of Tamron interchangeable lenses.

Thank you for using Tamron products. On July 1, 2016, we will start a special offer for any customers purchasing any of the Tamron products listed below. These customers will be able to buy “Adobe Creative Cloud Photography Plan”*1 at a special price. Guidance information will be included in the lens product package, so we would like to ask you to read the content for more details.

*1: Adobe Photoshop CC (advanced retouching and composition) and Adobe Photoshop Lightroom CC (photo management, correction, and RAW processing)

The products featuring this special offer:
  • SP 85mm F/1.8 Di VC USD (Model F016)
  • SP 90mm F/2.8 Di MACRO1:1 VC USD (Model F017)
  • SP 35mm F/1.8 Di VC USD (Model F012)
  • SP 45mm F/1.8 Di VC USD (Model F013)
  • SP 15-30mm F/2.8 Di VC USD (Model A012)
  • SP 24-70mm F/2.8 Di VC USD (Model A007)
  • SP 70-200mm F/2.8 Di VC USD (Model A009)
  • SP 150-600mm F/5-6.3 Di VC USD (Model A011)
  • SP 90mm F/2.8 Di MACRO1:1 VC USD (Model F004)

This is a special offer limited to relevant products purchased in Japan. Regarding any products purchased outside of Japan, please contact our dealer or a Tamron local subsidiary in the country of your purchase.


Termination notice of our offer of the complimentary “SILKYPIX Developer Studio 4.0 for Tamron”

Dear users and potential purchasers of Tamron interchangeable lenses.

Thank you for using Tamron products. Since November 2012, we have included in the package of some Tamron products “SILKYPIX Developer Studio 4.0 for Tamron,” a complimentary RAW processing software program exclusively for Tamron’s SP lens models. We would like to inform our customers that this complimentary offer will be terminated as of June 30, 2016.

If you have already installed “SILKYPIX Developer Studio 4.0 for Tamron,” you can continue using the software program. We would like to inform our customers that any new installations of the program (including replacements of any personal computers for which installation and authentication is necessary) will only be possible until June 30, 2019.

* There are no plans for any additional data related to any cameras or lenses or for any version upgrades.

Starting on July 1, 2016, purchasing certain Tamron products will enable customers to buy “Adobe Creative Cloud Photography Plan” at a special price.

To our customers using the relevant Tamron products and/or SILKYPIX, we would cordially like to ask for your understanding.


Firmware update service for SP 35mm F/1.8 Di VC USD (F012) and SP 45mm F/1.8 Di VC USD (F013)

Dear users and potential purchasers of Tamron interchangeable lenses.

Thank you for using Tamron products.

We wish to notify you that a firmware update for our SP 35mm F/1.8 Di VC USD (Model F012) and SP 45mm F/1.8Di VC USD (Model F013) lens products is available.

Affected models

SP 35mm F/1.8 Di VC USD (Model F012) for Nikon, Canon
SP 45mm F/1.8 Di VC USD (Model F013) for Nikon, Canon

Serial numbers

Firmware update will not be required for lenses with the serial numbers in this list.

Improvements

  1. You will now be able to use TAP-in Console (optional and sold separately) with the lens products above. (for Nikon and Canon)
  2. Whereas the issue of the exposure becoming unstable under certain particular conditions when using these lenses with either the Canon EOS-1D X Mark II or EOS 80D camera has been reported in some cases, the lens firmware updating will improve for this issue. (for Canon)

How to update the firmware

For those who require firmware update service, please contact your local Tamron distributor for more details.
http://www.tamron.eu/about-tamron/distributors-in-europe/

Note: This overwrite service will only apply to products which were legally and officially imported into the EU, Andorra, Gibraltar, Iceland, Norway, Switzerland, Turkey or Ukraine, and distributed by an authorized Tamron Europe distributor (see also: Grey market).


A notice regarding compatibility issues with the EOS-1D X Mark II and availability of firmware update service (about AF functions on Live View mode)

Dear users and potential purchasers of Tamron interchangeable lenses for Canon.

Thank you for using Tamron products.

We wish to notify you that the AF functions of the following interchangeable lenses for Canon, which have been produced before May 11st, 2015 and have not updated firmware when there were the firmware update service announcements below, do not function in Live View mode when used on the EOS-1D X Mark II which went on sale on April 28th, 2016 in Japan.

*Please see the below links for the previous firmware update service announcements regarding the EOS Rebel T6s/EOS 760D (EOS 8000D) / the EOS Rebel T6i/ EOS 750D (EOS Kiss X8i), the EOS 5Ds / the EOS 5DsR, the EOS 80D, and the firmware update service for SP 150-600mm F/5-6.3 Di VC USD (Model A011) for panning shot.

http://www.tamron.eu/en/service/service-news/
http://www.tamron.eu/en/service/faq/
www.tamron.co.jp/en/news/release_2015/0508_3.html 
www.tamron.co.jp/en/news/release_2015/0508.html
www.tamron.co.jp/en/news/release_2015/0622_3.html
www.tamron.co.jp/en/news/release_2016/0406.html
We sincerely apologize to all users and potential purchasers for any inconvenience the issue may cause.

Affected models
Interchangeable lenses for Canon, which have been produced before May 11st, 2015

  • SP 15-30mm F/2.8 Di VC USD (Model A012)
  • SP 70-200mm F/2.8 Di VC USD (Model A009)
  • SP 150-600mm F/5-6.3 Di VC USD (Model A011)
  • SP 90mm F/2.8 Di MACRO 1:1 VC USD(Model F004)
  • 28-300mm F/3.5-6.3 Di VC PZD (Model A010)
  • 16-300mm F/3.5-6.3 Di II VC PZD MACRO (Model B016)

Lense which have been produced after May 11st, 2015 will not require this firmware update.
Please check the serial number from the links below.

For those who require firmware update service, please contact your local Tamron distributor for more details.
http://www.tamron.eu/about-tamron/distributors-in-europe/

Note: This overwrite service will only apply to products which were legally and officially imported into the EU, Andorra, Gibraltar, Iceland, Norway, Switzerland, Turkey or Ukraine, and distributed by an authorized Tamron Europe distributor (see also: Grey market).


Notice about compatibility between Canon EOS-1D X Mark II and Tamron lens products (about functions on Lens aberration correction)

Dear users and potential purchasers of Tamron interchangeable lenses for Canon.

Thank you for using Tamron products.

We would like to ask you that, when using a Tamron lens with Canon EOS-1D X Mark II camera that has been released in April 2016, you turn OFF the “Lens aberration correction” function included in the camera’s menu prior to use.


A notice regarding compatibility issues with the EOS 80D and availability of firmware update service

Dear users and potential purchasers of Tamron interchangeable lenses for Canon.

Thank you for using Tamron products.
We wish to notify you that the AF functions of the following interchangeable lenses for Canon, which have been produced before May 11st, 2015 and have not updated firmware when there were the firmware update service announcements below, do not function in Live View mode when used on the EOS 80D which went on sale on March 25th, 2016 in Japan.

*Please see the below links for the previous firmware update service announcements regarding the EOS Rebel T6s/EOS 760D (EOS 8000D) / the EOS Rebel T6i/ EOS 750D (EOS Kiss X8i), the EOS 5Ds / the EOS 5DsR, and the firmware update service for SP 150-600mm F/5-6.3 Di VC USD (Model A011) for panning shot.

http://www.tamron.eu/en/service/service-news/
http://www.tamron.eu/en/service/faq/
http://www.tamron.co.jp/en/news/release_2015/0508_3.html 
http://www.tamron.co.jp/en/news/release_2015/0508.html
http://www.tamron.co.jp/en/news/release_2015/0622_3.html

We sincerely apologize to all users and potential purchasers for any inconvenience the issue may cause.

Affected models Interchangeable lenses for Canon, which have been produced before May 11st

  • SP 15-30mm F/2.8 Di VC USD (Model A012)
  • SP 70-200mm F/2.8 Di VC USD (Model A009)
  • SP 150-600mm F/5-6.3 Di VC USD (Model A011)
  • SP 90mm F/2.8 Di MACRO 1:1 VC USD(Model F004)
  • 28-300mm F/3.5-6.3 Di VC PZD (Model A010)
  • 16-300mm F/3.5-6.3 Di II VC PZD MACRO (Model B016)

Lenses with serial numbers which were produced after May 11st, 2015, do not require the firmware update.
Please check the serial number from the links below.

For those who require firmware update service, please contact your local Tamron distributor for more details.

Note: This overwrite service will only apply to products which were legally and officially imported into the EU, Andorra, Gibraltar, Iceland, Norway, Switzerland, Turkey or Ukraine, and distributed by an authorized Tamron Europe distributor (see also: Grey market).


Current models: 14-150mm F/3.5-5.8 Di III (Model C001)

Firmware Update for Tamron Micro Four Thirds Lenses, August 10 2015

The firmware of Tamron lenses with the Micro Four Thirds mount can be updated to the latest version by using your camera.

For information on firmware releases and how to update, please go to https://www.tamron.co.jp/en/support/firmware_c001_ENU/index.html.


A notice regarding compatibility issues with the EOS 5Ds and the EOS 5DsR, and availability of firmware update service

Dear users and potential purchasers of Tamron interchangeable lenses for Canon cameras.

Thank you for being a valued customer of Tamron products.

We have learned that the AF of the following interchangeable lenses for Canon do not function in Live View mode when used on the EOS 5Ds and EOS 5DsR which went on sale on June 18 in Japan.

We sincerely apologize to all users and potential purchasers for any inconvenience the issue may cause.

Firmware update service is already available as this is the same case when EOS 760D and the EOS 750D were released. Also, the Model A011 with the latest firmware for panning shot treatment is compatible and functions properly with these new cameras.

*Please see the FAQ for the previous firmware updates regarding EOS 760D / EOS 750D and the firmware update service for SP 150-600mm F/5-6.3 Di VC USD (Model A011) for panning shot.

Affected models
For Canon
SP 15-30mm F/2.8 Di VC USD (Model A012) 
SP 70-200mm F/2.8 Di VC USD (Model A009) 
SP 150-600mm F/5-6.3 Di VC USD (Model A011) 
SP 90mm F/2.8 Di MACRO 1:1 VC USD(Model F004) 
28-300mm F/3.5-6.3 Di VC PZD (Model A010) 
16-300mm F/3.5-6.3 Di II VC PZD MACRO (Model B016)
For those who require firmware update service, please contact your local distributor.

Note: This overwrite service will only apply to products which were legally and officially imported into the EU, Andorra, Gibraltar, Iceland, Norway, Switzerland, Turkey or Ukraine, and distributed by an authorized Tamron Europe distributor (see also: Grey market).

Identification of Firmware Status by Serial Number

 

  • Locating your serial number. The serial number is located on the barcode sticker on the packaging as well as on the lens between the zoom ring and the focus ring.
  • Lenses with the following serial numbers have the new firmware.
    Serial Number

     

    • SP 15-30mm (Model A012): 004280 to 004288, 004298 to 004333, 004335 to 004461, 004463 and higher
    • SP 70-200mm (Model A009): 030845 to 030856, 030937 to 030952, 032525 to 032564, 032610 to 032672, 032677 to 032740, 032756 and higher
    • SP 150-600mm (A011): 055889 to 055907, 055909 to 055986, 055988 to 056009, 057062 to 057151, 058382 to 058501, 058832 to 058951, 059102 and higher
    • SP 90mm (F004): 030299 to 030327, 031108 to 031122, 031124 to 031138, 031140 to 031174, 031177 to 031197, 031199 to 031233, 031246 to 031262, 031267 to 031280, 031282 to 031309, 031311 to 031341, 031343 to 031358, 031413 to 031432, 031434 to 031455, 031457 to 031484, 031492 to 031528, 031536 to 031551, 031559 to 031571, 031573 to 031626, 031629 to 031655, 031658 to 031731, 031733 to 031773, 031788 to 031802, 031813 to 031826, 031830 to 031947, 031956 to 031986, 031990 to 032014, 032016 to 032040, 032043 to 032081, 032084 to 032103, 032105 to 032139, 032141 to 032188, 032190 to 032231, 032233 to 032263, 032278 to 032312, 032314 to 032344, 032350 and higher
    • 28-300mm (A010): 108281 to 108380, 109261 to 109270, 109315 to 109323, 109339 to 109374, 109392 to 109410, 109711 to 109852, 110053 and higher
    • 16-300mm (B016) 061081 to 061090, 064351 to 064370, 064391 to 064430, 064491 to 064710, 064887 to 064899, 064911 to 064930, 064961 to 064970, 067161 to 067180, 067201 to 067220, 067222 to 067230, 071141 and higher

     

  • Some lenses outside of above serial numbers may have new firmware as well. Please contact us if you prefer the firmware update on your lens.